Last Mile Labor Union

About the Last One Mile Labor Union

  • Name: Last One Mile Labor Union
  • Establishment Date: May 11, 2026
  • Type: In-house labor union and general labor union
  • Company Name: Last One Mile Co., Ltd.
  • Tokyo Head Office: Owl Tower 3F/4F, 4-21-1 Higashi-Ikebukuro, Toshima-ku, Tokyo 170-0013 (Reception on 3F)
  • Fukuoka Headquarters: 2F/6F Panes Building Hakataeki-Higashi, 2-8-27 Hakataeki-Higashi, Hakata-ku, Fukuoka-shi, Fukuoka 812-0013
  • Union membership: Primarily active employees, but related workers such as retirees and partner company employees are also welcome.
  • HP:https://lomgrp.co.jp/

Regarding the establishment of the Last One Mile Labor Union

We are ordinary employees working at Last One Mile Co., Ltd. Some of us are in sales, some in customer support, and some in the back office. Our ages, dates of joining the company, and departments all vary. The only thing we have in common is that our lives are significantly impacted by this company.

Why did we choose to gather in the form of a labor union? We would like to record it here in our own words.

The shock that ran through the last mile that day

The catalyst was an internal report sent to our company. In it, an unbelievable number of doubts concerning our compliance, governance, whistleblower system operations, and eligibility as a listed company were written down in specific, relentlessly meticulous detail.

The news quickly spread throughout the company, but not everything written in the document represents confirmed facts at this point. However, many of us likely felt a moment where we nodded inwardly at quite a bit of what was written, thinking, "That rings a bell," or "So that's what that was all about back then."

Regret is not enough

To be honest, we are deeply, deeply disappointed.

The word regret is simply not enough. I feel frustrated. I feel pathetic. There is anger, and there is sadness. All of these emotions swirl together inside the chests of us who stand on the front lines every day.

We take our work seriously every day. Carrying our company's name, we have humbled ourselves and built trust. Some of us have handled complaints late into night and answered calls on days off. Some of us have swallowed our pride to train newcomers, listen to juniors' troubles, and protect the atmosphere on-site. What we have built up is by no means small.

If, on top of all that we have built, even a part of the things being pointed out was actually taking place, then what on earth did we spend those days for?

Whistleblowing should have been the last bastion.

Right now, the flow of society is moving strongly in the direction of prioritizing whistleblowing above all else. For listed companies, setting up internal reporting channels and clearly communicating to employees that external reporting destinations also exist has become standard. The common consensus in society today is that reporting is not an act of betraying the company, but rather the final bulwark to protect it.

Has that "last line of defense" been functioning properly in our company? The content we received stated that instead of being sincerely investigated, the person who bravely spoke up was targeted in a search for "who made the report" and was transferred to a department completely unrelated to their expertise.

If that is the case.
If the power of the organization was used not to protect the person who reported, but to protect the one who was reported.
It is not merely a matter of betraying a single employee who spoke out. It is an act that instills in everyone within the company the resignation that if you speak up for what is right in this company, you will simply be crushed.

We do not want to cultivate that resignation within ourselves any longer.

We are the ones moving the last mile.

Let me be a little blunt.

It is not the management team that makes this company run every morning. It is us, the employees. We are the ones who answer the phones, head out to the field, fix the systems, generate the numbers, and bow our heads to our customers. What is called the "trust" in our company is, frankly speaking, nothing less than the accumulation of small acts of sincerity that each of us has built up through our daily work.

If we are expected to remain completely uninformed, unable to question anything, and simply keep working in silence regarding the matters currently being pointed out to us from the outside, I must clearly state that this is treatment lacking in respect toward us.

We are not the "costs" of this company. We are not "resources" or "human talent" either. We are this company itself.

I came to Last Mile because I wanted to be an employee at a listed company.

Many of us chose this company for one major reason: it is listed on the Tokyo Stock Exchange.

What being listed meant to us wasn't just a matter of corporate ratings. It was about life choices: knowing we could work under proper rules here, being able to proudly tell our families where we worked, and being able to grow our careers alongside this company's name.

There is someone who was about to get married. There is someone who bought a house. There is someone who had a child. There is someone who reported to their parents, "I got into a good company."

And yet, we are the ones coming to work every morning inside a company that is now being questioned from the outside as having "serious doubts regarding its eligibility to be a listed company." We cannot simply brush off this vast discrepancy with light words.

Even so, the Last One Mile Labor Union will not give up.

Please don't get me wrong, we didn't start this union because we wanted to leave the company. Quite the contrary, actually.

We don't want to leave this company. That is precisely why we chose to speak out.

If we quietly resign, we as individuals might be able to live in another place starting tomorrow. However, if we do that, the colleagues who remain at this company will continue working in the same environment. The people joining in the future will experience the same hardships we did. Above all, we ourselves will live our entire lives carrying the memory that we did nothing at that time.

We do not want that. We sincerely hope that this company will return—even now—to being a company worthy of the name "publicly traded company" that we believed in when we joined. And if there is anything we can do to make that happen, we want to do it.

Finally

This union is not meant to attack anyone. It is not meant to drag anyone down.

This union is a gathering for us employees to restore the pride of our company with our own hands.

Believing that there are as many like-minded peers within the company as possible, we are establishing the Last One Mile Labor Union.

We look forward to the participation of as many friends as possible!

List of activities of the Last One Mile Labor Union